Connexion Riders

The JTA's paratransit service, Connexion, is comparable service under the American with Disabilities Act (ADA) for people with disabilities who are functionally unable to use regular accessible fixed route bus service for some or all of their transportation needs, and for people who are transportation disadvantaged.

Connexion Riders purchase Scrips. Scrips are for the paratransit service and can not be used on JTA's fixed routes.

Connexion offers daily service including weekends and holidays 8 a.m. to 5 p.m.

General Information

100 N Myrtle Ave

Jacksonville, FL 32204

 Phone Numbers

  • Reservations (904) 265-6999
  • Cancellations (904) 265-6999
  • Eligibility Center (904) 265-6001
  • TDD (904) 636-7402

The JTA Connexion Quick Reference Guide and Connexion Rider's Guide provides information on reduced fare cards, reservations, service hours and more.